Vasanta Kumar Tarra and Arun Kumar Mittapelly (2024) “Data Privacy and Compliance in AI-Powered CRM Systems: Ensuring GDPR, CCPA, and Other Regulations are Met while Leveraging AI in Salesforce”, Essex Journal of AI Ethics and Responsible Innovation, 4, pp. 102–128. Available at: https://www.ejaeai.org/index.php/publication/article/view/36 (Accessed: 11 June 2026).